Email Confirmation Issues

Discussion in 'News & Announcements' started by Zkhan, Jun 6, 2016.

  1. Zkhan

    Zkhan Administrator Staff Member Administrator Moderator

    Hello everyone,

    We've been getting reports that our email confirmation system is not working. We have discovered the reason as to why users are not being sent emails from our SMTP server. The account for the email API service that we used during v5's conception was deleted. It turns out that Mandrill, after becoming a paid service, had deleted all user accounts that hadn't made the transition into their new service. noreplyupsb@gmail.com is still our primary support email address, but we are in the process of finding a suitable STMP service. In the meantime, we will do our best to validate any accounts that have failed to receive the email confirmation. Sorry for the inconvenience, we're doing our best to resolve the situation.

    -Zkhan
     
    Ace, fang, Raiz and 3 others like this.
  2. Zkhan

    Zkhan Administrator Staff Member Administrator Moderator

    We should have a new email API within the next week. Sorry for the delay.

    Thanks for being patient!
     
    Ace, Raiz, Innovative Rubber and 2 others like this.
  3. Zkhan

    Zkhan Administrator Staff Member Administrator Moderator

    I believe the email verification service is up and running. Please inform us if you or someone you know encounters any issues.

    Thanks guys.
     
    Snake and Raven_ like this.

Share This Page